The representative will track your flight. And he/she will be at the airport to meet you at the arrival area with your name on a placard (as per the details provided at the time of booking). The representative along with a porter will assist you with your baggage & accompany you to the baggage claim area to pick up your check-in baggage. Your driver will be updated when you are ready to exit the terminal. The representative will accompany you till the pick-up point & assist you with your luggage till the vehicle.

Before you reach the airport, the representative will be at the airport tracking your flight & coordinating your drop off. Once you arrive at the airport, you will be met by the representative at a pre-decided drop-off zone. The representative, along with a porter, will assist you with your baggage-from the drop-off point till the check-in counters & will also assist you in checking-in your luggage. Please note that priority check-in services are not included in this service.

The representative will also help you with your baggage during security. Please note that priority baggage services are not included in this service.

In case you would like to unwind at the lounge, you will be escorted to the exclusive Vistara lounge or other partner lounges. Please note that lounge service needs to be purchased separately.

You will be met at the lounge at the scheduled time & escorted to the departure gate for boarding.