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Vistara Meet & Assist

Vistara Meet & Assist are of great assistance for corporate travelers, senior citizens, celebrities, VIPs & people travelling in groups, since they ensure your travel is smooth & hassle-free!








Type of services under Vistara Meet & Assist


Departure Service

  • Our representative will duly track your flight & meet you at the designated area with your name on a placard (as per the booking details).
  • You will be assisted with any check-in formalities & with your check-in baggage.
  • The representative will help you through the security.
  • In case you would like to unwind at the lounge, you will be escorted to the airline lounge or other partner lounges. Please note that lounge service needs to be purchased separately.
  • If required, our representative will also facilitate with any special pre-boarding requests.
  • Please note that priority check-in & baggage services are not included in this service.

Arrival Service

  • Our representative will duly track your flight & meet you at the arrival area with your name on a placard (as per the booking details).
  • You will be met at the arrival area of your flight & assisted with any hand baggage.
  • You will then be accompanied to the baggage claim area to pick up your check-in baggage.
  • The representative will communicate with your driver to prepare the vehicle for your exit.
  • Your driver will be updated when you are preparing to exit the terminal. You will then be accompanied till the pick-up point & be assisted with your luggage to your vehicle.

Transit / Connection Meet & Assist

  • Our Service provider’s agent will be at the Airport to monitor both your inbound and outbound flights to prepare for your arrival.
  • You will be met at the gate of your inbound flight and assisted with your hand carry luggage.
  • You will be assisted by the agent through Transit formalities.
  • Depending on your package; you may be escorted to the airline or other private lounge in the Transit Area.
  • At the agreed upon time, you will be met at the airline or private lounge and escorted to the departure gate to prepare for your outbound departure.
  • Our agents can liaise with the airline gate agents for any special pre-boarding requests.
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